Order Processing & Dispatch:

Orders placed by users are shipped through registered domestic courier companies and/or Speed Post services only. All orders are generally processed and dispatched within 3 business days from the date of successful order confirmation and/or payment, or as per the delivery timeline agreed upon at the time of purchase confirmation.

Delivery Timelines:

• Delivery timelines depend on the operational serviceability and schedules of courier companies or postal authorities.
• While we strive to ensure timely delivery, delays caused by courier services, public holidays, natural events, or unforeseen circumstances are beyond the control of the Platform Owner.
• The Platform Owner shall not be held liable for delays in shipment or delivery caused by third-party logistics providers.

Shipping Address & Delivery Confirmation:

• All orders will be delivered to the address provided by the customer during checkout or at the time of purchase.
• Customers are responsible for ensuring that shipping information and contact details entered during the order process are accurate and complete.
• Order and delivery confirmations will be shared through the registered email address and/or mobile number provided during registration or checkout.

Shipping Charges & Refunds:

• Any shipping or delivery charges levied by the seller or the Platform Owner are non-refundable.
• Additional charges, if applicable for remote or special delivery locations, will be communicated during checkout.
• Once an order has been shipped, modification of the shipping address may not be possible.

Important Shipping Information:

• Customers are advised to inspect packages carefully at the time of delivery.
• If the package appears damaged, tampered with, or opened, customers should report the issue immediately to the delivery personnel and our support team.
• Delivery availability may vary depending on the serviceable areas covered by courier partners.

Customer Support:

For any shipping-related assistance, order tracking support, or delivery concerns, customers may contact our support team through the contact details available on our website. We are committed to providing transparent communication and timely assistance for all shipping-related queries.